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medic assist was founded in 2007 as a special purpose entity (SPE) to serve non-medical segments with AED solutions for Philips AED and has become one of the leading providers in this segment serving small customers in local markets as well as large corporations, governments and global accounts.

medic assist is headquartered in Germany and has representations locally in Austria, UK and the US.

Thousands of AEDs are being serviced and monitored for customers worldwide – mainly within the carefree service program.

In Germany and Austria medic assist is fully responsible for the AED B2B distribution from Philips including management of the sub-distributor network.

The focus is on the simple and secure deployment of AEDs and their optimum operating capability in an emergency. Innovative solutions such as SmartConnect, SafeBox and Carefree Managed AED Services are mainly created within its own R&D department and enable projects of the highest quality level with cost‐effective implementation.

Philips and medic assist formed a global alliance in 2016 – Philips HeartStart Solutions to serve more markets and global customers with unique AED solutions together.

medic assist is certified for ISO 9001, ISO 13485 and ISO 14001.

We are proud official AED supplier of the German Golf Federation, the German Swimming Association and the German Rifle Association and partner of many non-profit organizations and trusts.

We are the experts when it comes to your AED project.

“Leading the way to save lives.”

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